The trains of India come as fascinatingly diverse as the country itself. Fast yet laid-back, chaotic yet streamlined, dusty and yet, at times the most beautiful. There are trains that take on the mighty Himalayas and then there are those that make their way through the stormy scorching deserts of Rajasthan. Some of them, like the toy train of Darjeeling, find themselves on the World Heritage List. Quaint steam engines puff alongside the most modern electric ones. Surely, it takes all kinds to make The Indian Railways the largest in the world!

Accommodation 

The trains of Indian Railways have a wide range of thoughtfully designed accommodation options. Different classes that suit different requirements and budgets. Almost all Mail/Express trains that involve night journey, have Sleeper Class and Second Class accommodations. However, sleeping berths are available only between 21:00 hrs and 06:00 hrs in all trains involving night journey.

Accommodation categories:

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Reservation 

Advance Reservation Period:

For Indian citizens: 60 days excluding the date of journey from the train originating station.
For foreign tourist: 60 days excluding the date of journey from the train originating station.

Note: In certain nominated trains, the advance reservation period is less than 30 days. In such cases contact us for further information at info@travelinnonline.com

Status of Reservations:

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Quota Defined: 

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Break of Journeys: 

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Ticket Fares: 

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Cancellation Policy

• UNUSED TICKETS ON WHICH RESERVATION HAS BEEN MADE:

(1) Subject to the provision of these rules, if a ticket on which reservation of a seat or berth has been made, is presented for cancellation, refund of fare shall be made after deducting cancellation charge from the fare as follows:-

(a) If a ticket is presented for cancellation more than one day in advance of the scheduled departure of the train (excluding the day of journey) cancellation charge shall be deducted at the flat rate of Rs.50/- for A.C. First Class/Executive Class, Rs.30/- for A.C. 2 Tier sleeper class/ A.C. 3 Tier sleeper class/ First class/A.C Chair Car, Rs.20/- for Sleeper class and Rs.10/- for Second class.

(b) If the ticket is presented for cancellation within one day in advance (excluding the day of journey) and up to four hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the min. flat rate mentioned in clause (a).

(c) If the ticket is presented for cancellation within four hours before the scheduled departure of the train and up to -

(i)             Three hours, when the ticket is for a destination station up to 200 KM.

(ii)             Six hours, when the ticket is for a destination station of more than 200 KM but up to 500 KM., and

(iii)             Twelve hours, when the ticket is for a destination station of more than 500 KM.,

(e) After the actual departure of the train, cancellation charges shall be 50 % of the fare subject to the min. flat rate  mentioned in clause (a).

(f)             Provided that for night train leaving between 21:00 hours and 06:00 hours (actual departures), refunds shall be admissible at the station within the time limit specified above or within two hours after the opening of reservation office, whichever is later.

(2) No refunds shall be granted at the station if the ticket is surrendered for cancellation after the expiry of the period mentioned under clause (c)  of sub rule (1).

Note:

1.       In the case of tickets issued for travel from some other stations refunds shall be admissible at the ticket issuing station provided that the ticket is surrendered before the schedule departure of the train from the station from where the ticket is valid.

2.       On a party/family ticket issued for more than one person, where some persons have confirmed reservations and others are on waiting list, full refund less clerkage charges is admissible for confirmed passengers provided that the entire ticket is surrendered for cancellation at the journey commencing station within four hours before the scheduled departure of the train and up to three hours after actual departure of the train.

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• UNUSED WAIT LISTED OR RAC TICKETS

(1) Subject to provisions of subrule (2), no cancellation charges shall be payable if a wait-listed or RAC ticket is presented for cancellation up to -

(i)   Three hours, when the ticket is for a destination station up to 200 KM.

(ii)   Six hours, when the ticket is for a destination station of more than 200 KM but up to 500 KM., and

(iii) Twelve hours, when the ticket is for a destination station of more than 500 KM.,

(2) After the actual departure of the train except for a deduction of a clerkage charge of Rs. 10/- per passenger.

(3) Provided that for night train leaving  between 21:00 hours and 06:00 hours (actual departures), refunds shall be admissible at the station within the time limit specified above or within two hours after the opening of reservation office, whichever is later.

(4) Where confirmed reservation has been provided to RAC or wait-listed ticket holder at any time up to the final preparation of reservation chart, such ticket shall be treated as a reserved ticket and cancellation charges shall be payable in accordance with rules mentioned above.

• CANCELLATION CHARGES ON MULTIPLE JOURNEY TICKETS :-

With effect from 1st March 2000, when an unused ticket involving more than one journey is surrendered for cancellation, the entire ticket shall be treated as one single journey ticket and refund of fare of entire ticket shall be granted as per rules (1) and (2) above, according to the reservation status of the first lap of journey, i.e. if reservation status of first lap of journey is confirmed, refund shall be granted in accordance with the rule (1) and (2)  above and if the reservation status of first lap of journey is RAC/Wait-list, refund shall be granted in accordance with the rule (1A) and (2A) above. The cancellation charges or clerkage charge as the case may be, shall be levied only once on the entire amount of the ticket, irrespective of the reservation status of different laps of journey, and not separately for each lap of journey.

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• REFUND ON PARTIALLY USED TICKETS

For partially used tickets where a passenger terminates his journey enroute, a ticket deposit receipt shall be issued by the station master and the ticket holder may apply for refund to the chief commercial manager (Refunds) of the concerned railway.

• REFUND DUE TO LATE RUNNING OF TRAINS

Full fare shall be refunded in case of cancellation of tickets due to late running of trains more than three hours provided that such tickets are cancelled before the actual departure of the trains.

• REFUND OF TICKETS WHERE RAILWAY ADMINISTRATION IS UNABLE TO PROVIDE ACCOMMODATION

Full refund of fares shall be granted in case the railway administration is not able to provide accommodation for any reason whatsoever to passengers holding  reserved tickets, provided such tickets are cancelled within three hours of the actual departure of the trains.

In case a train is cancelled due to accidents, breaches or floods, the full refund of fare is granted within three days excluding the scheduled day of departure of the train.

• REFUND IN CASE OF FAILURE OF AIR-CONDITIONING EQUIPMENT

When the air-conditioning has not worked for a portion of the journey, the ref und for such portion of the journey is granted at the destination of the train on production of a certificate of the conductor /guard , if the ticket is presented within twenty hours of the arrival of the train as follows:

1) In case of AC first class, the difference between the AC first class fare and first class mail fare.

2) In case of AC 2 tier sleeper/AC 3 tier sleeper class, the difference  between the AC 2 tier/AC 3 tier fare and the sleeper class mail /express fare.

3) In case of AC chair car class the difference between the AC chair car class and second class mail/express fare.

4) In case of Executive class ticket of  Shatabdi trains, the difference between the notified executive class fare for the concerned section and first class mail/express fare for the concerned distance of that section.

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• REFUND IN CASE PASSENGERS ARE MADE TO TRAVEL IN A LOWER CLASS FOR WANT OF ACCOMMODATION

If a ticket holder of higher class is made to travel in a lower class for want of accommodation in the class for which the ticket was issued, refund of difference between the fare paid and fare payable shall be granted at the destination station or the originating station as the case may be. The refund at the destination shall be granted only on the production of a certificate from the conductor/.guard/TTE and the ticket is presented within 20 hours of the arrival of the train at the destination station.

• REFUND ON LOST/TORN/MUTILATED TICKETS

No refund is permissible against lost/misplaced tickets. Loss of tickets be reported to railways immediately to prevent fraudulent refunds on lost tickets.

Refund on torn/mutilated ticket is admissible subject to the deduction of cancellation charges as per rules, provided that the authenticity of such a ticket is verified at the station on the basis of particulars visible on the face of ticket.

• ISSUE OF DUPLICATE TICKET IN LIEU OF LOST/TORN/MUTILATED TICKETS

Duplicate ticket can be issued  only in case of   lost/torn/mutilated confirmed/RAC tickets.

The duplicate ticket can be issued against lost/torn/mutilated ticket if it is reported to the railway and the passenger can travel on the accommodation reserved by him, by making payment and getting a duplicate ticket as per following table :-

A) Before the chart preparation

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b) After the chart preparation