Surfing through our site, www.travelinnonline.com will answer most of your questions. If you have not found exactly what you are looking for, you will probably find the answers to your questions in the FAQ database. For convenience sake we have categorized the most frequently asked questions as follows:

How can I book a tour to India ? Is there a list of tours I can choose from?

First we recommend that you go through “VACATION PACKAGES”, which include various tours that we have been selling very successfully since a very long time. The tours under “VACATION PACKAGES” are listed under different categories like North India Best sellers, South India Best sellers, East India Best sellers, West India best sellers, Wellness Holidays, Special Interest etc. and you can buy them on as it is basis. If however you feel that these tours need to be fine-tuned to coincide with your flight schedule, and if you need to add or reduce a night in any city, then you must send us your request and our travel experts will get back to you shortly with necessary changes and the amended tour cost.

Kindly choose “CUSTOMIZE YOUR ITINERARY” wherein you will be able to select the cities you wish to visit. Further you will also have to inform us some other factors like duration, number of people traveling together, approximate dates, the city of your arrival and departure and choice of hotels you prefer. As soon as we have these details from your end, we will design a tour specially for you and get back immediately. These details serve as an outline for our Travel experts, who are working here round-the-clock to tailor make a tour for you.

 We suggest you check our profile by clicking on “ABOUT TRAVEL INN’’ before you send us a request. Being the No.-1 Destination Management Company in India, we at TRAVEL INN have been looking after travelers from the world over since more than 12 years. Major tour operators selling India in Europe, USA, Middle East, Far East, Americas etc. are working with TRAVEL INN for our excellent support in terms of competitive rates, efficient handling and product knowledge. We are recognized by Govt. of India, Ministry of Tourism and are active members of prestigious travel associations like Pacific Asia Travel Association (PATA), Travel Agents Association of India (TAAI), Indian Association of Tour Operators (IATO), Adventures Tour Operators Association (ATOA), Indian Mountaineering Foundation (IMF) and Federation of Hotel and Restaurant Association of India (FHRAI). We are also proud recipients of the prestigious National Tourism Award for excellence in inbound tourism segment for the year 1998-1999 and 1999-2000. The award is bestowed by Government of India, Ministry of Tourism and is the most esteemed award in the tourism industry in India. 

We insist on a nominal deposit of US $ 100 or a 10% of the total tour cost (whichever is more) to be sent to us as soon as the itinerary and the price has been finalized. This is an authorization for us to go ahead with the reservations. The balance however can be settled on your arrival in India. In some cases like the special train journeys, or resorts or hotels during the very peak seasons (Christmas, New Year), full payments are needed in advance.  

 
 If payment  is by a bank cheque, the cheque can be made in  the name of TRAVEL INN (INDIA) PVT. LTD. and mailed to

Travel Inn (India) Pvt. Ltd.

204, Adhunik Chambers

13/29 East Patel Nager

New Delhi – 110 008

India

If you wish to pay be a telex transfer, please ask your banker to tele-remit the USD payment directly by fedwire to Standard Chartered Bank, 7 World Trade Centre, New York N.Y. 100481 USA-ABA026002561 SWIFT CODE – SCBLUS33 CHIPS 231691 for credit to Standard Chartered Grindlays Bank, Mumbai account no. 3582-026049-001 (GRNDINBB) favouring “Travel Inn (India) Pvt. Ltd. account No.: 23519112” at Standard Chartered Grindlays Bank Ltd., 10 Sansad Marg, New Delhi – 110 001. Also send  us  a copy of the remittance so that we can follow it from our side. 

If the money is to be settled by American Express we will be charging you 3 percent extra and we will be needing by fax the photocopy of your credit  card from both the sides and an authorisation in the following format duly signed by you. Most of the time, in the photocopies the batch code on the  card does not come out clear. This is the four digit number given on the right hand side of the card (just above the card number). Please always mention this batch code number.   

The Managing Director 

Travel Inn (India) Pvt. Ltd.

204, Adhunik Chambers

13/29 East Patel Nager

New Delhi – 110 008

India

Dear Sir,  

I hereby authorise you to collect US$ ___ from my account against

my American Express Card No _______, batch code no_______  expiry

date is ____. My passport no is _____.

This amount is being paid for travel services being provided to us. 

Thanking you.  

(signature)

 Name & address

 Office & Home phone nos

If the  money is  to be settled by any other card we will  be charging you 3 percent extra  and we will be needing by fax the photocopy  of  your  credit  card from both the  sides  and an authorisation in the  following format duly signed by you. Most of the time, in the photocopies the batch code on the  card does  not come out clear. This is the four digit number given on the  right hand side of the card  (just  above  the  card number). Please always mention this batch code number.   

The Managing Director

Travel Inn (India) Pvt. Ltd.

204, Adhunik Chambers

13/29 East Patel Nager

New Delhi – 110 008

India

Dear Sir,  

I hereby authorise you to collect US$ ___ from my account against

my  Credit Card No ___________________, expiry date is  ________.

My  passport no is ________________. This amount is being paid

for travel services being provided  to us.

Thanking you.  

(signature)

Name & address

 Office & Home phone nos.

In  all  the  cases,  we will  be  needing  photocopies  of  your  passport.

For all the reservations and information on International Air tickets, our contact in your country will be very happy to assist you. Or you can contact us directly, we will not be able to help you with your air tickets from your country to India & back but with pleasure will offer you all kinds of travel arrangements like domestic flights, train tickets, hotels, transfers & tours and all other travel related services in India, Nepal, Bhutan, Sri Lanka, Maldives, Marutius & Tibet.

Any correspondence exchanged between you and TRAVEL INN will be kept confidential and not outsourced to any third party under any circumstances. The credit card details you provide are safe. Moreover your profile (name, Email ID, address, Telephone number) will be used only to communicate with you in regards to the services you are buying or availing. At no time will this profile be misused.

Can I book only the accommodation since I am coming on business?

If you are only looking at accommodation options and not a full fledged tour or a holiday, then you may click on “ACCOMMODATION” and we have some exciting packages worked out with various hotels. Under this category you can choose City Stopovers and Beach Stays. Still if you feel that the hotel or the accommodations you want are not listed on the site, then simply send us a mail at info@travelinnonline.com and we will be more than happy to get back to you at once with relevant details.  

Normally the time taken from the International Airport to the city hotels is about 35 minutes. This depends upon the condition of the traffic at the time of the day. The distance varies from 22 to 33 kilometers. For the hotels near the International Airport, the time taken is between 10 minutes to 15 minutes and the distance varies from 5 to 11 kilometers. From the Domestic Airport, the distance to the city hotels is 17 to 28 kilometers and the time taken is approximately 20 to 35 minutes. The time taken for the hotels near the Domestic airport is 10 to 15 minutes and the distance varies from 6 to 12 kilometers.

  Tips are dependent of the services provided. A small amount of money can be given at each service to insure prompt and reliable service. For guides it depends on how informative, knowledgeable, helpful they are.

iv) Whether it is good and cheap to eat outside the hotel (restaurants) ?

Some of the restaurants are cheaper and frequently visited by the local people. So sometimes yes, it is a good experience to eat outside the hotels and get to meet the local population.

Now the government has opened STD and ISD booths in most parts of Delhi and in India. We recommend that you call from these booths, they are reliable and give you receipts for calls made.

The international and the domestic air sector tickets are reconfirmed by us at no extra cost for the guest's booked to travel with us. We even extend this service as a courtesy to other travelers if any assistance is required.

Most of our drivers understand English if spoken slowly and clearly. We always try to send the same driver who has done the arrival transfer. 

 In case a bag is lost in transit by the airlines, you have to file a lost baggage report with the airlines. If the guest continues with the journey, we collect the baggage from the airlines for the guest. For the collection of a lost baggage We need the following:

1. We need an authorization from the guest authorizing Travel Inn, Delhi and their representative to collect the baggage on their behalf.

2. A photocopy of the passport of the guest, a letter addressed to the Superintendent customs.

3. The keys of the lost bag for custom clearance.

4. The original copy of the lost baggage report lodged with the airlines.

 We will deliver the bag at the doorstep and bill the guest for the services provided. The amount of the invoice can be collected from the airlines at home.

 Yes, the airlines pays an inconvenience allowance to buy personal effects. They even offer the baggage delivery charges or sometimes offers to deliver the baggage by them selves at the doorstep.